Shipping & Returns

We aim to provide a reliable and smooth delivery experience for every customer.

 

1. Global Shipping

We ship worldwide.​

 

2. Delivery Time

5–25 business days on average (customs/remote areas may take longer).​

 

3. Processing

Orders handled within 1–3 business days after payment.
No processing on weekends or holidays.

 

4. Tracking

Tracking number and carrier info sent by email once dispatched.

 

5. Customs/Duties

Customers are responsible for local duties/taxes.

 

6. Failed Deliveries

Incorrect/incomplete addresses that cause returns require reshipping fees.

 

7. Delays

StratoVibe is not responsible for customs or carrier delays.

 

8. Support

📧 contact@StratoVibe.store